I just wanted to take a few minutes to relate my experience.
For the past couple years I have been looking for the Seinfeld show on DVD. I was a late comer to the show only getting interested in it in the last two years, and of course loving it. I wanted to see all of the shows I’d missed, and preferably in order.
Periodically I would do a search on Amazon and Google for "Seinfeld DVD", but it was always the same old story – Seinfeld is not available on video or DVD yet.
Then on Friday, 9/19/03 I did a Google Search and to my surprise there was a link to a Canadian site called DVDSHOWSONLINE where the entire 180 episodes were available in a 23 disc set for $240 US plus S&H. I had just bought an MP3 player from another Canadian merchant on-line and had a reasonably good experience with them so I jumped on the chance to finally have not just a season or two but the ENTIRE Seinfeld series on DVD.
The site looked really legit and even showed the DVD cases and graphics of the set and had other TV shows on DVD too. So I ordered the Seinfeld set and filled out the InternetSecure form which as others have mentioned had the VeriSign seal. When I was through I was told that my order would arrive in two weeks on Friday, October 3, 2003. Great just in time for weekend viewing. I went about my life.
Then on Thursday morning, October 2, 2003 I got an email from a Hotmail account (sent at 3:30 in the morning) saying that there were problems with their credit card processor and that I would be issued a refund and would need to pay with 2Checkout instead. They offered free shipping for the inconvenience. This sounded really bogus but I didn’t have time to do much investigation since I was on my way to work. I did checkout the original link and noticed that the website had *disappeared* from the net! Off to work I went with all sorts of doubt in my mind. Why was the site gone? Why were they using a Hotmail account instead of their regular email address where I had got the original confirmation from?
At lunch time I did another search on Seinfeld DVD and found the same old saw – Seinfeld not available on DVD yet. I also found this thread on Stanthecaddy and read with intense interest. People were having a similar experience to mine but with some company called SOMEOTHERWEBSITE.COM – it took me awhile to realize that this was not a real site but censoring of the name of the real site
– OK so I’m a slow learner!!
But I was heartened by one poster's comment “If this guy was a scam, I don't think he would have credited me my first payment.” It was then that I remembered that the email from the Hotmail said, “Please do not pay the new invoice until you have been refunded by Internet Secure.” And I said if they were really scamming me why would they tell me to wait? Why not scam we twice? Plus I was also hopeful because one poster mentioned that they actually had received the DVDs!! So I decided to play it by ear and see if I did get the refund and definitely not pay again until that came through. From reading this thread here on Stanthecaddy I came to realize that this was not an official release but that really didn’t matter to me so long as the quality was good. I was sick of waiting for the official release. This is so atypical of me because those people that know me know I won’t even let my best friend copy any of my CDs or software nor will I copy someone else’s CDs or software. But I was really sick of waiting and annoyed by the corporations were that were tying up the Seinfeld release.
When I got home that Thursday I got an email from the company’s regular email address with an InternetSecure form saying a refund would be issued and the receipt number for my refund. So I figured I'd write the company (at the Hotmail address) and ask how long after getting that email refunds were usually issued and what type of shipping would be used to see if they would answer or if the address was even a real email address.
I wrote. They answered about 8 hours later (sent 2 a.m!) and said it usually took about a day for the refund to actually be credited to your card and that the order would be shipped 2 day FedEx.
That was Friday. I waited and finally on Tuesday the refund appeared on my credit card. So I went to the 2Checkout and paid the company. Then wrote to the Hotmail account and said, "OK here's my receipt, I've gotten my refund and paid at the new site, please let me know when my DVDs ship. I'm hoping I can have them by this weekend."
No response. Meanwhile people here on the discussion board were saying that the company was a scam and that the company had come back on the Internet with a new address TVSHOWSDIRECT and I was beginning to think that I had been scammed after all. And I was thinking what a pain, I will have to contest this with my bank and get them to investigate and issue me a refund, etc. etc.
But still I had hope because one person here said they had received their set. So I wrote to them at the email address they gave and said here's what's going on with me sounds like what happened to you and since they are censoring the name of the site here on the board can you take a minute to drop me a line and let me know if the company that I ordered from which is the same one you dealt with?
I sent that he mail and 2 minutes later I got an email back saying that email address didn’t exist. I though oh I'll bet this person is working in conjunction with the other guy selling the DVDs, or possibly the same guy is just helping perpetrate the scam. DRAT - how could I be so stupid!
Still I waited and I thought well I've been scammed and if I haven't that's that there's no way that those DVDs will be here THIS weekend because even if they ship them today it's take 2 business days and I won't have them until Monday, which is the Columbus Day holiday, so probably not before Tuesday – if at all.
Then miracles begin to happen! When I woke up on Friday I checked my email and I got a message from the Hotmail account saying that the DVDs had shipped and telling me what the FedEx tracking number was. So I went to the FedEX site and it said the number wasn't in their System. I kept thinking why would they spend all this time giving me this update if they were scamming me? Why not just take the money and run?
I checked the FedEX site throughout the day on Friday and then about 9 p.m. on Friday night the number was there!! And I said well let's see if this is going to arrive Monday or Tuesday. And it said, Expected Delivery October 11. And I looked at the calendar and said WOW that's Saturday. I had forgotten that FedEX could deliver on Saturday!! The guy was indeed honest and had even sent the DVDs overnight priority so that I would have them this weekend. They are in good condition, except that a many of the cases have broken hubs so some of the DVDs were loose and some of the DVDs look a bit marred, but so far the 2 I have tried played flawlessly. If any defective ones appear I will ask for them to be replaced. I’ll post back and let you know if any are defective and how replacement goes if that’s necessary.
One other comment – one of the episodes (believe it was 177 or 17
was recorded right after the 9/11/02 attack so there is a band at the bottom of the screen displaying memorial events. Not the cheeriest thing to see on a comedy!
Sorry this is so long. But I did want others to know about my mostly positive experience.
As I said I will repost with updates on quality and such.
Paul
P.S. I think it's pretty fun too that to the right the link to the DVD site is displayed in the Google Ads.